Frequently Asked Questions

We know going to uni can seem complicated, so we created this assortment of frequently asked questions (FAQs) to assist you.

You can also search FAQs across the site using the main search. If you can’t find the answer or you would like more information contact our team, we are here to help.

As part of this respectful acknowledgement, MHE gives special consideration to Aboriginal or Torres
Strait Islander applicants on a case-by-case basis.

Administration and General Enquiries

How can I contact MHE?

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Where is MHE located?

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Does MHE have industry partners?

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Do I need to wear a uniform?

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How can I make a complaint?

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How can I make a suggestion?

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What if I need an extra copy of my testamur or academic transcript or Graduation Statement?

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What if my address, contact details or other personal details change while I am studying at MHE?

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Enrolments

Can I enrol through the University Admissions Centre?

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Does MHE offer scholarships?

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Where can I study?

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What if I have already learned part of the course in a previous course or on-the-job?

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Are MHE courses eligible for Fee Help?

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Do I need an education agent?

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What do I need to do to be ready for my first class?

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Studying

What if my health interferes with my study or assessments?

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What is the best way to contact my lecturer or course coordinator?

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What should I do if I need help with my studies?

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How can I adjust better to Australian culture?

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What if I need to return to my home country urgently (e.g. for family emergency)?

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What if I need to return to my home country urgently (e.g. for family emergency)?

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I am an international student. What happens when I complete my studies?

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IT Support

What if my health interferes with my study or assessments?

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Do I need to bring my computer or device with me to classes?

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What should I do if I need help with my studies?

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What should I do if I have trouble logging into the Moodle?

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How can I check my student email address?

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What if I have problems with the computers in the library?

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Australian Student Life

Can I have a job while I am studying with a student visa?

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How can I open an Australian bank account?

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What if I need medical care in Australia?

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